Page 5 - InTheLoop(Jan-Mar2020)
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message from the ceo  cover story










                Facing it Together: COVID - 19


 Dear Stakeholders,  The  World  Health  Organization  declared  COVID-19  a
                pandemic on Mar 11, 2020, as it was causing a huge   Control Measures: Save the People
                impact on peoples’ lives, families and communities, with   •   EHS & Support Services regulatory task forces ensured
 The coronavirus  outbreak  is  a  human  tragedy  having  a   millions falling sick or succumbing to this viral disease,   implementation of all approved mandatory protocols &
 growing devastating impact on the global economy. Amid   globally. The pandemic  has  also  presented  a  significant   their continuity, including installation of hand sanitizers at
 this  universal  pandemic  situation,  millions  have  been   existential challenge for people as well as organizations all   multiple locations inside company/plants premises within
 affected  around  the  world  and  most  enterprises,   over the world because lockdown across countries to   easy access of employees and regular fumigation was
 communities and people are trying to cope with the current   prevent the spread of the disease has created an   carried out across all offices & factories for mass
 situation and looking forward to adopting the new normal,   economic crisis as all kinds of businesses have been shut   sanitization of the work floors
 whatever it will be and whenever it will come.  down except those producing bare essentials.  •   SOPs were developed for security staff and gate control,
                                                                 provision of gloves, visitors’ protocol and symptoms
 At  Interloop,  we  kick-started  2020  with  some  great   Stock markets have crashed, businesses have filed   screening  points  were  set  up  at  all  entrances  of  the
 achievements, including historic production and shipment   bankruptcy and countries in emerging economies are   company as a strict measure of safety implementing
 levels in hosiery, commencement of production at our most   struggling to provide for the underprivileged. In the face of   •   Interloop closed its Hosiery, Spinning, Dyeing, Denim,
 modern denim apparel manufacturing plant and scaling up   this  evolving global  meltdown, organizations  needed to   Knitwear, and Active Wear Plants and Corporate Offices
 plans for  the  knitwear apparel  & seamless active  wear   respond quickly to help protect their workers and their   following the lockdown directives of the government
 manufacturing pilot plants, positioning Interloop as a   plants,  went  for  a  complete  lockdown  later  as  per   bottom lines.   •   Online and Digital tools, constant updates and Work
 multi-category  multi-country partner  of choice  for  our   instructions from the government and are now operating   From Home protocols were put in place by the MIS team
 customers. However, like all other enterprises of the world,   partially  at  selected  facilities.  Concurrently,  we  are  in   With the ever-evolving  yet fluid situation, Interloop  took   so that the executive staff could work effectively from the
 we are also experiencing unprecedented circumstances   regular contact with our customers, apprising them of the   immediate actions to keep its people safe & healthy during   safety of their homes. All staff was advised to follow the
 and I want to thank all of you for your commitment to the   on-going  situation  and  providing  them  best  possible   this global crisis by assessing organizational exposure,   safety and social distancing guidelines communicated by
 continuity of our business.  support required. We are prepared to take swift decisions   positioning itself to appropriately support key stakeholders,   the company
 to deal with any and all eventualities as the situation   including employees and customers.  •   A complete SOP was put in place and all preventive
 Our  priority  has  always  been  the  safety  of  our  people.   unfolds.  hygiene measures are being exercised on partial
 Interloop, pledging to its mission, remained committed to   Interloop worked on a 3 pronged approach to combat   resumption of operations. Same will be followed on
 safeguarding the interest and wellbeing of our employees,   Our business is in a strong position and we have sturdy   COVID-19 at its end:  recommencement of full operations
 who are our most important stakeholders. During the last   strategies in place to deal with this incredible challenge.
 few weeks, we have worked tirelessly to transform our   We work with some of the world’s leading brands and   Awareness: Educate the People  Community Initiatives
 business practices, ensuring enhanced health & safety   retailers and enjoy great relationship with them. They are   •   At  all  Interloop  manufacturing  plants  and  offices,   •   Fulfilling  our  social  responsibility,  Interloop  has
 focused conducive environment and applications, for our   collaborating with us in this crisis as they value Interloop as   awareness sessions were conducted, standees &   earmarked PKR 60 million to support the communities
 employees,  whether  they  work  from  home  or  at  our   a responsible partner of choice. I would like to assure you   posters  were  displayed,  online  communications  were   and will further enhance the contribution as per the
 functional manufacturing facilities. Understanding the   of Interloop’s unwavering commitment to all its   sent to all staff, and regular announcements were made   growing requirement
 impact of COVID-19 pandemic, our HR & MIS teams have   stakeholders.  through  the  Public  Address  System, by  HR & EHS   •   To ensure that our frontline doctors & medical staff were
 fully concentrated on educating our employees by   teams, creating understanding about COVID-19 and its   properly equipped and protected, Interloop has provided
 providing training, support and resources that ensure a   No big crisis is an isolated, neatly contained incident, and   prevention  100,000  masks  to  National  Disaster  Management
 successful transition. Detailed instructions on various   the COVID-19 outbreak is exceptional by any worldly   •   Interloop, as the immediate step, assured that all   Authority, and PPEs & Equipment to various hospitals in
 measures including awareness campaigns about disease   standards.  It has  appeared with  extremely high level  of   hygiene procedures & protective protocols, advised by   Faisalabad and Lahore
 & prevention,  symptoms screenings,  social distancing   uncertainty and it’s a situation well beyond the experience   the government, were adopted and followed throughout   •   We have partnered with Nestle Pakistan and Interloop
 efforts and working from home options were cascaded   of most of us. While we are trying to navigate through this   the company, diligently  Welfare Trust has donated 50,000 liters of milk for the
 down in time and at regular intervals through SOPs &   crisis, we need  to  act  smartly  with  resolve,  resilience,   people in need
 multiple communications.  return, re-imagination, and reform. I have full faith that we   Communication: Inform the People  •   To help the underprivileged who are unable to earn their
 are up to the challenge and with the grace of God Almighty   •   For the safekeeping of our people, a complete guideline   livelihood due to lockdown, Interloop has provided food
 Whether it's our internal or external community, Interloop   and by working together, sharing, and supporting one   on travel advisory was implemented within the company   hampers to 15,000 deserving families in Faisalabad and
 has always stood by its people in the hour of need and this   another, we will come through this as a stronger and more   •   Precise quarantine instructions were provided to   Kasur districts.
 time is no different. We earmarked PKR 60 million to   united team.   employees & their families keeping in mind their health &
 support the communities and provided food hampers to   safety during the crisis  Interloop intends to take further measures as the situation
 15,000 deserving families, 100,000 masks to National   My prayers and best wishes for you and your families!  •   An  extraordinary leave policy was approved  for the   unfolds in the coming days to manage Peoples’ Wellbeing.
 Disaster Management Authority, and PPEs & Equipment   employees  Our business is in a strong position and we have durable
 for the front line doctors & medical staff at various hospitals   •   In case of virus symptoms detected in any employee,   strategies in place to deal with this incredible challenge.
 of Faisalabad, Lahore, Gujrat & Kasur. We also partnered   company-paid testing facility was offered for quarantined   We employ around twenty three thousand people and
 with Nestle Pakistan and Interloop Welfare Trust donated   Navid Fazil   employees  protecting their livelihood is one of our foremost priorities.
 50,000 liters of milk for the people in need.  The   Chief Executive Officer   •   For any medical emergency, on-site doctor was available   We believe that to be effective, public health measures
 contributions are continuing and we will keep on providing   at every plant and his/her contact detail was recirculated   must be implemented with full engagement of all members
 complete support to our people.   among employees through email  of the society, and should be accompanied with clear and
                •   A regular communication flow was maintained from the   fair communication to enable people to make informed
 Business decisions including re-strategizing, cost control   CEO to the employees regarding the developing   decisions  to  protect  themselves  and  help  achieve  the
 and consolidation of production ensured that we remain in   situation and taking self-care measures for people’s   public health goal of controlling this outbreak.
 a strong position to deal with this challenge.  To keep   safety
 supporting our  customers in these  circumstances,  we   •   A cross-functional COVID-19 response team was formed   With the blessing of God Almighty, responsible and bold
 optimized production by initially scaling it down at some   and a dedicated helpline was set-up to address any   decisions of Interloop management and dedication of
                 issues faced by the employees                 Interloop’s People, We will Face it Together!

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